Rooral Roots Privacy Policy

At Rooral Roots, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data.

Who We Are

Rooral Roots is a UK-based company that produces and sells artisan jams and chutneys. Our website is http://www.rooralroots.co.uk/.

What Personal Data We Collect

We collect personal data from you when you:

- Visit our website - Place an order or make a purchase

- Contact us via ema

We collect personal data from you when you:

- Visit our website - Place

il, phone, or post

- Sign up for our newsletter or promotions

The personal data we collect may include:

- Your name and contact details (address, email, phone number)

- Your payment details (credit/debit card information)

- Your order history and purchase details

- Your browsing history and interactions with our website

How We Use Your Personal Data

We use your personal data for the following purposes:

- To process and fulfill your orders

- To provide customer service and support

- To improve and personalize your shopping experience

- To send you newsletters, promotions, and special offers

- To comply with legal and regulatory requirements

How We Protect Your Personal Data

We take the security of your personal data seriously. We use:

- Secure Sockets Layer (SSL) encryption to protect your payment details

- Password protection and secure servers to protect your account information

- Regular software updates and security patches to prevent hacking and data breaches

Who We Share Your Personal Data With

We may share your personal data with:

- Our payment processors and banks to process transactions

- Our delivery partners to fulfill orders

- Our marketing and advertising partners to promote our products

- Regulatory authorities and law enforcement agencies as required by law

Your Rights

You have the following rights regarding your personal data:

- The right to access and view your personal data

- The right to correct or update your personal data

- The right to erase or delete your personal data

- The right to restrict or object to our processing of your personal data

- The right to data portability and transfer

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at: Customerservices@rooralroots.co.uk. Rooral Roots 12 Grummel Court, Lochmaben, DG11 1QR.

By using our website and providing us with your personal data, you consent to our collection, use, and processing of your data as described in this Privacy Policy.

Last updated: 24/01/2025